'I paid $22 for slabs of fat': Male Karen demands for a refund for brisket sandwiches he never ordered, manager stands his ground

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Ben Weiss • Writer and Editor
Dec 8, 2024 8:00 AM EST

It's remarkable what entitled people think they can get away with if they stir up enough of a fuss.

Here, we have a male Karen customer who called up a sandwich place demanding for a refund after getting just "slabs of fat" on the brisket sandwiches he ordered at around 6:30 pm the day before. The manager with whom he was speaking asked for his order confirmation number so he could confirm the refund, and it quickly became that this was information the customer did not have not because he lost that confirmation but rather because he never placed the order in the first place. 

In a bizarre way, one has to hand it to this dude for having the audacity to concoct this story and stick to it throughout the phone call. Unfortunately for him, he was dealing with a manager intelligent enough to pick apart his story. Keep scrolling below for the full story and for the best reactions from folks in the comments section. For more stories like this, take a look at this post about an entitled family of Karens who refused to sit in their assigned seats at the movie theater. 

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  • 01
    DELICA SCHLEP SORS BLOCK N°6, CENTRE LA LA Picha mesalost, burger dro pancetta s
    via Letícia Pelissari
  • 02
    Scammer male Karen demands refund and remake of bad food (he never ordered)
    via Jamesoncharles
  • 03
    Karen rings the phone at my restaurant (I'm the manager) I pick up-"thank you for calling [REDACTED], how can I help you today"
    via Jamesoncharles
  • 04
    Karen- "yes I was in last night and ordered just 2 brisket sandwhiches Togo at 6:30pm and when I got home they were all fat. What are you gonna do to fix this"
    via Jamesoncharles
  • 05
    Me- "well I'm so sorry about that sir I can offer you a refund or a free remake if you'd like just give me one moment to check my system for your order around 6:30 last night" (all orders and details are saved with times)
    via Jamesoncharles
  • 06
    Karen "you don't need to check sh you need to give me new sandwhiches"
    via Jamesoncharles
  • 07
    looking in system while on phone "I just need to verify the order was placed and since you aren't in front of me with a receipt I have to check my system"
    via Jamesoncharles
  • 08
    Karen "yeah yeah whatever" me "sir I don't see any order for just 2 brisket sandwhiches anywhere near 6:30 last night would you happen to have a reciept or was this possibly placed at a diff-" (was gonna say different location)
    via Jamesoncharles
  • 09
    karen cuts me off "ARE YOU CALLING ME A LIAR THIS IS RIDICULOUS I PAID $22 FOR SLABS OF FAT AND YOU ARE GOING TO FIX THIS RIGHT NOW GIVE ME YOUR SHIFT MANAGER"
    via Jamesoncharles
  • 10
    me-"I am the manger sir" Karen-" where's the general manager" me-"I am the manager sir"
    via Jamesoncharles
  • 11
    Karen- "GOD DO IT I GAVE YOU A CHANCE NOW WHEN I COME DOWN THERE WITH MY RECEIPT YOU ARE GOING TO REFUND ME AND GIVE ME 2 NEW SANDWHICHES"
    via Jamesoncharles
  • 12
    me- "well unfortunately you don't get to make a demand like that but if you bring a receipt I can give you one of-" (was gonna say "one of those 2 options")
    via Jamesoncharles
  • 13
    *karen cuts me off again "DEMANDS ??? THATS IT ILL GIVE YOU MY GOD DN DEMANDS ON YELP YOU HAD YOUR CHANCE TO FIX THIS YOURE A HORRIBLE FOKING MANAGER IM GONNA GET AHOLD OF CORPORATE"
    via Jamesoncharles
  • 14
    me(laughing now while speaking)- "okay you go ahead and do that buddy I can't wait to read it and laugh some more thank you goodbye".
    via Jamesoncharles
  • 15
    It's been over a week and he never came in and there's been no yelp review scamming a mfer definitely never ordered sh or he possibly ordered at a different location and realized after but my bets on the former
    via Jamesoncharles
  • 16
    AustinBennett... People tried this at TGI Fridays but stopped once I caught on to them. I never forget a face and I worked almost every shift.
    via Jamesoncharles
  • 17
    measaqueen Was the amount of the order even right? Because I've had that happen. "I spent X for Y!" Ya, no that's not what we charge.
    via Jamesoncharles
  • 18
    JustNilt My ex used to work at KFC 30+ years ago now. They'd have folks doing the same basic scam. Policy at the time was to have them bring in the remains, even if it was
    via Jamesoncharles
  • 19
    just bones and a bucket, receipt optional. I'm not sure whether that policy was from KFC corporate or the franchise owner but that shut them down real fast every time, as she told it.
    via Jamesoncharles
  • 20
    I don't get that sort of thing often in my IT consulting business but a couple times I've had random people tell me "my employee" recently sold them a de d laptop in "the store" and they want a brand new one. It's always
    via Jamesoncharles
  • 21
    fun to l explain it's just me and there's no shop since I exclusively work on site. Two of the three that tried that just hung up but one kept trying to argue with me
    via Jamesoncharles
  • 22
    about it so I told him just to bring the laptop to "the shop" and explain what happened. The crazy thing to me is how often I see someone pulling
    via Jamesoncharles
  • 23
    a basic scam along these lines in a restaurant of any sort and the employees just give away the food.
    via Jamesoncharles

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karens entitled parents manager server karen-customer karens in the wild entitled reddit thread Reddit fast food karen entitled people
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